Privacy Policy

Last Updated: April 8, 2026

1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we collect:

• Account Information: Name, email address, phone number, password (encrypted)
• Profile Information: Profile picture, gender, date of birth, dietary preferences
• Delivery Addresses: Home, work, or other delivery locations with labels
• Payment Information: Card details (processed securely by our payment partners), wallet balance, transaction history

1.2 Order Information

• Items ordered, quantities, preferences, and special instructions
• Order history, dates, times, and delivery status
• Restaurant ratings and reviews you provide
• Tips provided to delivery riders

1.3 Location Information

We collect your location data to:

• Show nearby restaurants and estimated delivery times
• Enable real-time order tracking
• Facilitate accurate delivery to your address
• Improve our service coverage and delivery routes

You can control location permissions through your device settings.

1.4 Device Information

• Device type, operating system, and version
• Mobile network information
• IP address and browser type
• App version and usage statistics

1.5 Communications

• Customer support messages and inquiries
• Feedback, ratings, and reviews
• Notifications and promotional communications (if you opt-in)

2. How We Use Your Information

2.1 To Provide Our Services

• Process and fulfill your food orders
• Coordinate delivery with riders
• Process payments and refunds
• Maintain your account and order history
• Provide customer support

2.2 To Improve Our Services

• Analyze usage patterns and preferences
• Develop new features and functionality
• Conduct research and analytics
• Test and improve app performance

2.3 To Communicate With You

• Send order confirmations and status updates
• Notify you about promotions and discounts (with your consent)
• Respond to your inquiries and support requests
• Send important service announcements

2.4 For Safety and Security

• Verify your identity and prevent fraud
• Monitor for suspicious activity
• Enforce our Terms and Conditions
• Resolve disputes and investigate complaints

3. How We Share Your Information

3.1 With Restaurants

We share your order details (items, quantities, special instructions) and delivery address with the restaurant preparing your food.

3.2 With Delivery Riders

We share your name, delivery address, and phone number with the rider delivering your order so they can contact you if needed.

3.3 With Payment Processors

Payment information is processed securely by our third-party payment partners. We do not store complete credit card information on our servers.

3.4 With Service Providers

We work with trusted service providers who help us operate our business:

• Firebase: Authentication, push notifications, and analytics
• Google Maps: Location services and address verification
• Email Service Provider: Sending order confirmations and notifications
• Cloud Hosting: Secure data storage and app infrastructure

3.5 For Legal Compliance

We may disclose your information if required by law, legal process, or government request, or to:

• Enforce our Terms and Conditions
• Protect our rights, privacy, safety, or property
• Respond to emergencies or protect public safety

3.6 Business Transfers

If Yummy is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit (HTTPS/SSL) and at rest
• Secure Authentication: Passwords are hashed using bcrypt
• Access Controls: Limited employee access on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Secure Payment Processing: PCI-DSS compliant payment partners

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

5. Your Rights and Choices

5.1 Access and Update

You can access and update your personal information through the app's settings at any time.

5.2 Delete Your Account

You can request account deletion by contacting us. We will delete your personal information within 30 days, except where required by law to retain it.

5.3 Marketing Communications

You can opt out of promotional emails and push notifications through app settings or by clicking "unsubscribe" in emails.

5.4 Location Permissions

You can disable location services through your device settings, though this may limit app functionality.

5.5 Cookie Preferences

You can manage cookie preferences through your browser settings.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active, then deleted within 30 days of account closure
• Order History: Retained for 5 years for accounting and legal compliance
• Payment Records: Retained for 7 years as required by tax law
• Support Communications: Retained for 2 years

7. Children's Privacy

Yummy is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through:

• In-app notifications
• Email notifications (to your registered email)
• Posting the updated policy with a new "Last Updated" date

Continued use of Yummy after changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

12. Consent

By using Yummy, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our services.